Check out our new returns process
When something goes wrong, we want to be there for you in the best way possible. This includes returns. If you’ve participated in our returns surveys or reached out through social media, thank you for your help in making Mercari better. We read every single…
Sellers go above and beyond with Mercari Goals
Whatever you’re earning towards, we’re here to help. With Mercari Goals, you get to set a goal and we’ll share personalized stats and tips to up your selling game. You can find Goals in the app by tapping the bullseye next to your shopping cart….
Spreading cheer with unique gifts
This holiday season, everyone wants to make the little things count. American shoppers are searching for the perfect gifts to send some joy to long distance family and friends. There’s a reason why so many people are buying resale gifts this year – they’re finding…
How we’re helping keep Mercari safe
It’s Cybersecurity Awareness Month, and our team is hard at work finding new ways to help keep you safe in the Mercari marketplace. We’re here to let you know the latest behind-the-scenes updates our team has created to up our security protocols. Here’s what’s new:…
What we’re talking about, what we’re doing. A note from our CEO.
At Mercari, we refuse to remain silent in the face of injustice and racism against the Black community. I’ve been talking with and listening to Mercari’s employees, as well as friends and colleagues outside of the company. These have been difficult and painful conversations. Because…
Meet the new web
We’ve been hard at work making your selling experience the best it can be. We know that Mercari.com is an important part of making successful sales. The tools we’ve built are crucial to getting organized and managing multiple listings right from your computer. The updates…
Turning the spotlight on the Mercari community
Since I posted my last update on Mercari’s response to the coronavirus pandemic, so much has happened. This is an unprecedented time for everyone, and people are struggling. Yet as tough as it’s been, and even with the uncertainty ahead, I’m proud that Mercari is…
The Mercari community responds
The coronavirus pandemic has disrupted peoples’ lives in immeasurable ways, including what they buy and sell. Since social distancing began in March, record numbers of Americans have come to Mercari to buy practically everything they need from home. And record numbers of people have come…
More masks for more people.
We are now accepting listings for homemade face masks. With new guidance encouraging individuals to wear masks in public, the makers and DIYers of Mercari have an opportunity to make a difference by getting more masks to more people. Starting today, until May 31, we…
Have extra PPE? Please donate.
Our doctors and nurses are in a time of need. Right now, masks and other personal protective equipment (PPE) are the most critically-needed items, so much so that hospitals are actively seeking donations. If you are able, we urge you to donate any surplus PPE…